Our People
Meet MADCAP's team leaders
Every day, we support our global clients to manage and grow their businesses. Our expert people partner with you to deliver smart supply chain technology that dairy processors around the world have trusted since 1974.
- Leadership and technology team
- Regional team
Desley brings strong leadership to the business and sets the strategy for MADCAP’s growth throughout our global markets.
Jeremy drives the continual design and development of MADCAP, and leads the development team.
Karishma leads a team of experts, shepherding clients through the implementation process and ensuring each MADCAP project succeeds.
Paul oversees our infrastructure, analyzing data, implementing security, managing teams, and staying up-to-date on emerging technologies.
Adam leads our software development teams to deliver high-quality and innovative solutions.
Somdech is an experienced IT support manager providing exceptional customer service and support to our clients across the globe 24/7.
Vikas is an experienced R&D manager with a strong background in developing cutting-edge technologies and driving innovation.
Noor has a keen eye for detail and a talent for identifying business needs and opportunities, skilled in data analysis and process improvement.
Rafael brings 15+ years of experience at Nestlé, with deep expertise in dairy supply chains and digital transformation. As MADCAP’s Global Dairy & Agriculture Supply Chain Solution Lead, he helps dairy businesses across Latin America, Brazil, and Europe address operational challenges through MADCAP’s technology solutions.
Stan is our Principal Dairy Technology Advisor, working with dairy processors and cooperatives across Australia on supply chain systems and operational technology.
Otavio is our Senior Lead Consultant for Brazil, bringing more than 30 years of experience across the global dairy value chain. His expertise spans dairy commodity trading, supply chain management, and commercial operations across international markets.
Lauren serves as Customer Success Manager for the US market, supporting the delivery of MADCAP’s upstream supply chain solutions. She brings extensive industry experience and a deep understanding of how dairy processors manage milk accounting and farmer payments.
El Hadi represents MADCAP across the Maghreb region, working with dairy processors throughout North Africa. Fluent in Arabic, French, and English, he combines operational experience with strong regional market knowledge.
"People are at the heart of MADCAP. Our success is built on our team's expertise in the dairy Industry, collective talents, creativity, and dedication, and we're proud to support and empower them every step of the way. We're committed to our diverse and inclusive culture that has naturally evolved here. MADCAP is a place where everyone can thrive."