Digitalizing Milk Supply Chain | Open Country Dairy Testimonial

The company shares its passion for dairy with its farmer suppliers and works closely with its suppliers to create a quality supply of milk.

Open Country offers suppliers a more agile and innovative partnership, to create a smarter and more efficient dairy production and supply chain all the way to its customers.

Open Country provides transparency across the milk supply chain and timely milk results to its farmer suppliers through state-of-the-art, reliable digital tools - including partnering with MADCAP. The company implemented MADCAP into their milk supply chain in the very early days of the business.

We asked the General Manager Milk Supply and CIO what they thought of the MADCAP solution and team.

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"MADCAP has created a great website and mobile app that makes it simple for our suppliers to access their production and financial data. Key features like real-time updates, data analysis, and notifications help suppliers stay on top of their business. These platforms are secure and reliable, and the support team is always ready to help.”

Shani PrinslooMilk Information Analyst | Milk Applications Lead

"We are able to give our producers the data to be able to run their businesses most efficiently."

Ian Dobson Milk Information Manager at Open Country Dairy

What do you value most about MADCAP?

“The system is reliable and robust, handling our daily operations with ease. We value their flexibility, adapting to our complex payment system and changing requirements. Their supportive team are readily available through our changes and guides us to ensure optimal system utilization”

Mark Smith,
General Manager of Milk Supply,
Open Country Dairy

“The MADCAP system is simple and robust. It is flexible, easily able to be improved and modified. In short: it works! Their team is easy to deal with and is prepared to work with you, for as long and as hard as you do, in order to meet your obligations. Above all, we are able to give our producers the data to be able to run their businesses most efficiently, maximizing their return.

They are a very professional and passionate company, offering exceptional levels of communication at all levels. In short, they enable me to stay sane.”

Ian Dobson,
Milk Information Manager,
Open Country Dairy

How does MADCAP benefit Open Country?

“MADCAP is an essential component of our daily operations. It ensures data accuracy, facilitates crucial business reporting, and enables timely, accurate payments to our suppliers. As our trusted source of truth, Madcap contributes to our overall efficiency and effectiveness, guaranteeing a seamless and well-organized operation. The system's reliability, combined with our commitment to utilizing its full potential, makes Madcap an indispensable asset to our business.”

Mark Smith,
General Manager of Milk Supply,
Open Country

“Any company that does not innovate or offers their producers a world-leading service will eventually fail. By being able to offer our farmers superior payment options, Open Country Dairy has been able to thrive whilst staying ahead of the competition.

With MADCAP, the impossible is achievable in a concise timeframe. Because they understand the dairy business, they are able to grasp what needs to be achieved and quickly offer workable solutions.”

Ian Dobson,
Milk Information Manager,
Open Country

Open Country

About Open Country

"We are able to give our producers the data to be able to run their businesses most efficiently."

What do you value most about MADCAP?

How does MADCAP benefit Open Country?

See MADCAP in action for yourself